Issue list

Draft Page

Status Meaning

Under Review: Issues have been identified but not verified yet, needs attention from PM & CTO

Design Complete: Issue has been verified and design is completed.

Under Development: Design is reviewed and handed over to developers

Fixed in Production: Issues are resolved/Live in production

Technical Score (1-5):

1 - 1-4 hour (Minimal/ small enhancement/ ux bug)

2- 4-6 hour (Enhancement/ Feedback)

3- 7-10 hour ( Sub feature)

4- 11 -19 hour (Feature)

5- 20-36 hour (Feature+ R&D+ Feedback)

Issue Type

Navigation Issue

Lack of breadcrumb

Poor menu structure

Content issue

Text color not readable

Misguiding copy issue

Performance issue

Slow page loading

Large image handling

Accessibility issue

Color blind issue

Keyboard navigation

if Image is not loaded or file link is broken alt text

Consistency Issue

inconsistent color, button, font size

Inconsistent name, term

Interactive element issue

Element looks clickable but actually clickable not

User expect But happens dead click

Feedback Issue

User guide help

Button, link Press

Loading state, progress bar, success/failure message

Form Issue

Complicated form : long form

Responsive Issue

Table Issue

Search issue

UI Enhancement

UX listed issue

UX listed issue

Module

Sub Module

Problems

Possible solutions

Development Stage

Reasons

Image

UX Comment

CTO Comment

No option to go back to home page

Back to home page/return option needed

Open

Where?

@Tasfiah Tabassum

⁠

Once a field input is selected from sugestion, the blue background appears behind text.

Blue background should cover the whole input box

Open

Error handlers appear every time user switches fields

The error handlers should only appear once a user is clicking the button

Open

Password view eye icon shows input crosshair

Hovering to eye icon should show clickable crosshair

Open

Input information shows error even when the requirement is corrected until user clicks on outside of the box

Error text should be removed automatically once requirement fulfils

Open

Privacy and Policy page don’t have enough right margin

Margin should be at least 250 px

Open

It took almost 30 seconds to create an account (for me)

Faster load or a text for the user to understand it's not network error

Open

Sometimes downtime can happen. We can introduce a page or tooltip for waiting or issue is consistent, contact at support mail

Welcome Form

Welcome form design looks bad

A simpler design for the questions & solutions (Redesign)

Open

Next button is black

The button should have the default accent color

Open

Gray requirement icon

Requirement icon should be red

Open

Chat button covers "Made with..." text

Keep chat button somehwhere else

Open

Account Recovery

No Cancel or Back button in forgot password page

Its good to have

Open

Account Recovery Heading in the middle

Every heading is aligned on the left, it should be left aligned as well

Open

Account Recovery says no user found for my newly opened account without email verification.

It shouldn’t say “no user found” as user is already registered

Open

Mentioning

Atikur Rahman

⁠

@Rabab Khan Rongon

⁠

@Maliha Aurini

⁠

to verify this issue

Emails don't have proper padding

Emails need to be redesigned, Recovery Code and verification code should be more visible. 3 emails for a newly onboarded user seems a lot.

Open

No back navigation from email verification page

Open

Dashboard

1. Cards

Inside Card accent color missing

Greens should be replaced by accent color except for graph

Open

Button USD change looks too big for the card

Follow provided design

Open

For bigger Screen sizes dashboard cards looks too empty

Need a resized dashboard design for 1920*1080

Open

2. Sidebar Navigation

Colors of all icons look pale

Add on icon seems to have the exact color as design system, N600

Open

Side bar text

Needs to be medium sized

Open

language change button looks bordered inside of upper and lower border

Button design needs to change to match the lower border

Open

When a company doesn’t have a logo, above dashboard it shows a white space before company name

Design needs to improve so that user understands the logo will appear there

Open

All border color looks darker

Colors needs to be fixed

Open

Width of sidebar is shallow

It should be 240 px

Open

Upper Navigation Section

Distance between notification profile and language isn't equal

Should be 16 px

Open

Upper navigation looks shallow

There will be more white in the Page name section.

Open

There's a border between the User Name and the Navigation

Border should be removed

Open

Dashboard page upper navigation missing

It will say "Dashboard" like other pages

Open

Client Onboard

The invited Client onboarding email doesn't mention to use password. Provided Password and email less visible

Company A has invited you to join as a client in their workspace. Please click the following link and use the following password to complete the signing process.

Open

On boarding empty states on dashboard don’t fit

They should be more motivating

Open

Email verification doesnt work

Open

Service

Service List

Disabled Filter Button has different design in design system with just border and gray colored text

Follow Design system

Open

Search ,Filter, Sort Alignment not right - Default and selected in both cases

It will be same as design system

Open

Search placeholder seems less visible

Neutral 600 according to design system

Open

Copy URL , Iframe buttons seems too big for copy options

it can be smaller,without border, same as filter/sort

Open

Search text shows background color when selected

No color is needed as we color the border or fill whole box

Open

While searching any keywords, to remove it user needs to use backspace

There can be a cross icon to erase keyword in one click

Open

Once a filter is applied, The value of it can not be changed, needs to apply the filter again to change the value. User can not select multiple values too, needs to apply same filter again in this case

The applied filter value should be changeable from selection box, multiple selection should be there

Open

Design breaks when more than 4 filters are applied

Redesign needed, Add filter button seems extra, user can direct select values from Filter button dropdown

Open

Same issues for sorting

Same solutions as filtering

Open

Status of a service: Published, not published

The naming needs to be clearer. While creating a service we don't present this option as a status. It can be something like visibility status

Open

Three dots dropdown looks bad

Proper radius and drop shadow with border needed (same as design system)

Open

Side navigation hiding arrow shows the background border while hovering

Icon should be filled in hovering state

Open

Without side navigation the left and right padding of the full page is not equal

Padding should be 24 or 48 px

Open

Button hover color almost not visible for primary secondary buttons

Need a hover state design

Open

Service cards need good empty state

Open

Create Service

Upper navigation border color doesn't match with other pages

All border colors will be Neutral200

Open

Design of selection field dropdown looks overly shadowed and without border radius

Same design system dropdown needs to be implemented

Open

Crop of an image file design has unnecessary empty space

Need to redesign

Open

When a file is selected, the design of loaded file doesn't follow design system

The name of the file needs to be Medium 14, file size text will be N500, cross icon alignment and color fix, design is provided as a component

Open

All Input field arrows are different than design system

Non filled dropdown arrow from default design system form

Open

Currency field has a cross icon beside arrow

Cross icon seems wrong as it shows default currency when clicking on it. Dropdown can show the default currency

Open

At a particular position of the page scroll dropdown box of the "Days" overlaps the field

Dropdown will appear above the input box when there's not enough space below

Open

Sub text of "Publish" is less visible

te color will be N600

Open

Button Create & Cancel are not aligned with anything

Button Create & Cancel will follow the same alignment of the end of the input boxes

Open

Description box content is not enough visible when written

Text color Regular N600

Open

Selection ui of editor box options are too bold

Instead of accent color they need to be N300

Open

Dropdowns gap from the field, sleection animation, hover color mismatches for different input box (ex: Currency & Days)

All dropdowns should be same with same distance from the field

Open

Payment method warning remains same even if user updates it while creating service. User dont wanna reload the page as it removes all information they just put

Payment method warning in the form should have a refresh button

Open

Intake Form

Create new intake form or select page looks very empty

Needs to be redesigned

Open

Intake forms list doesnt show if its pre or post

A new column to show pre or post purchase

Open

Page name is wrong when creating intake form

Name should match with the navigation

Open

The Button for creating/adding intake form says "Update"

It should say Add an Intake or Create a New Intake, no update button needed

Open

Selecting existing intake form doesnt show the form

there should be an eye icon to show user the preview of the form

Open

Service details doesnt show the name of the intake form attached

Service details page needs a preview icon to view intake form

Open

Once user select create new intake form user can not go back to the select intake page

Create intake form page needs to have a back navigation

Open

User can go back to the create service page from creating intake form page

Service is already created when user reached create intake form page, the back navigation should be blocked

Open

while creating intake form from service creation, user can erase the service from the intake list

Main service removing option shouldn't be there (probably)

Open

Service selection box seems too small for holding multiple service name

this box needs to be repositioned and redesigned

Open

"No of Service Selected" is not visiblle for single or multiple service selection

The number should be outside of the selection box

Open

While selecting services for an intake form, services that have intake attached already doesn't show the replace confirmation modal instantly for replacing intake form

The design shows confirmation modal while saving, it should appear the moment user selects that particular service

Open

Empty state says "Click from Left Column to Build the Form", doesn't sound right

It should say "Select necessary components from the left and build the form"

Open

Copy drop down is not following design system

Drop down design and gap needs to be fixed

Open

Component list doesnt show which component has been selected

Selected component name should have hover and selection state

Open

All components borders look very light

borders should be N300, should have a darker selection border

Open

Components come with required icon by default, copied components also

Copy required components with toggle on, required icon shouldn't show by default

Open

View Form icon position doesnt look aligned

it should be a button beside copy form button

Open

Once a component is done filling up it still shows the editing state

Once a component is done filling up it should show the View state of the component, only the component which is being edited will be on the edit state

Open

Dragging component animation is confusing

Dragging components should be smoother

Open

Add a support text doesnt need an input box

It can be done without box, redesign needed

Open

it's tough to figure which component is being edited currently, the border seems lighter

Component box needs a dropshadow

Open

Deleting 4 components in a row froze the page

Open

multiple selection component doesnt let user delete the first option, same goes for radio, spreadsheet

user can delete all options but the last one remaining, though they can clear the field using cross icon, same goes for radio, spreadsheet

Open

Options can not be draggable between them

To change the postion of the options there should be a draggable option

Open

All options border from radio and check box hugs the options only when other fields takes the full space in view form state, it looks odd.

All options border from radio and check box should fill the whole forms space like other components in View form state

Open

Spreadsheet shows dropshadow for the column name in view form state

Dropshadow doesnt need

Open

Spreadsheet dfoesnt cover the whole space like other components in view form state

It should take the whole space width wise

Open

once a box of spreadsheet is selected, the selection border remains in View form state

Border should be gone while clicking outside

Open

Terms & Condition box doesnt show terms and condition, its an input field

It should show terms and let user check, need to redesign

Open

to find back or cancel button in view form state needs scrolling

Back button from View form state needs to be above in a freeze position

Open

Form name setup page previous button doesnt work

Previous button should take user back to form creation page with all the selected components and info

Open

Order Form

Placeholder for the search field doesnt have enough space

placeholder text should be smaller

Open

If I select multiple form using check box, it shows Create button again

Create button shouldnt appear

Open

While creating order form, "The Form will be shown before purchase" this should be replaced

It should be....

Open

Terms & Condition box doesnt work properly

Fix needed

Open

Client details in form view state shows edit box border

It will be just like other input box

Open

Signature doesnt have a support text

Signature needs to have a support text

Open

Order form doesnt have copy field from option

it might be useful

Open

Form setup page is too empty

needs to redesign

Open

Once a service is selected for an order form the suggestion box shows less services

User should be informed why we are hiding other services

Open

The Save and cancel button needs a short scrolling

The postition should be bottom of the screen in a freeze position

Open

Team

Multiple memebr selection or self selection shows role permission

It needs delete option only for multiple selection, self selection should show nothing

Open

Team member adding toaster saying team is created

It should say team member added

Open

A deleted team member doesnt get invitation again, but it says team member added

Should be possible

Open

If filter is applied it shows empty state

It should say no member found

Open

Team members list doesn’t show when the member added

a column to show member “Added on’ will help

Open

Sort option is not there

A-Z, sorting possible

Open

Export modal doesnt follow design system

Needs to redesign

Open

Role permission has many rows

Grouping will make it look organized and easy to find

Open

Role permission can not be edited

Fix

Open

Once change is made for role permission theres no option to reset

Reset to defaul option needed

Open

All other pages have save option,role permission doesnt

It can have Save and cancel

Open

Team members dont have a profile

It might be needed

Open

Clients

Client list has action bar while selecting unlike other list view

Actions bar needs to be implemented for all list view

Open

Filter shows empty state

It should show no client found instead

Open

miscellaneous

Table

If table is infinite scroll vertically assume that user selected a row from the top and one from the bottom, then the action button are getting disappear. user has no idea why is this happen

Open

Shouldn’t show multiple delete button in a row:

https://prnt.sc/5EYF5J0qztGa

⁠

Open

Webhook

Webhook explaining text in the first page needs to be updated

⁠

@Ali Shaown

⁠

please provide updated text.

Open

Create Webhook : numbher of events show ui color is darker

It will be N100

Open

Skeleton for weebhook Event Details page isnt responsive

Open

Skeleton for attempt history page isnt responsive

Open

from event details if config is selected after cancelling config it takes to webhook list page

It should stay in the same page: Event details page

Open

In attempt history page if click on the event name beside back arrow, it takes to the previous page

It shouldnt be clickable

Open

Orders

Order List

Place holder for search field needs to be smaller to fit search box

Open

Pending orders can not be deleted from agency end

This option should be available

Open

So mane buttons, export import shouldnt be this bold

Open

View of Inatke info needs to be redesigned

Open

Create Order

Upper navigation panel doesn't have "Create Order" heading

Open

Reload Icon needs to redesign

Open

Error doesnt go right away once correct info is provided

Open

All the form related issues provided earlier needs to be fixed here

Open

The pricing field seems unnecessary

Open

Quantity box needs ui fix, number should be in the middle

Open

While clicking on budget, it shows 0, it should show crosshair only and if no value is given it will be 0

Open

Intake form components should be responsive to fill the parent container

Open

Task

Create Task

Once status is set to review, nothing else can be selected

Open

Create task modal starts with list of task name suggestions, before appearing the modal

Open

Task Details

attachment empty state needed, it takes unnecessary white space when empty

Open

Comment box should have fixed position. User needs to scroll to find comment box

Open

2 different file attachment option dont need, once file is uploaded attachment should show expanded view

Open

"Needs Client Review" fix text to this

Open

Proposal

Preview design looks bad

Open

Multi selection shows create proposal button

Open

Tickets

Create ticket Subject fields purpose not clear,need info

Open

Tickets details page should be similiar to task details, one is modal,one is full page now

Open

Selection dropdown needs to follow design system

Open

⁠

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